The Mallard Hotel

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Contact Us

Contact us

Address:

Rosario Village

1400 Rosario Rd, Eastsound, WA 98245, United States

Phone:

(360) 519-5800 (Text US)

Email:

FaQs

  • What are the check-in and check-out times for the rooms?

    THE CHECK-IN TIME AT ROSARIO VILLAGE IS AT 3 PM AND CHECK-OUT TIME IS AT 11 AM.


  • What are the check-in and check-out times for the Marina?

    THE CHECK-IN TIME AT ROSARIO MARINA IS AT 1 PM AND CHECK-OUT TIME IS AT 11 AM.


  • Do you allow pets at the resort?

    PETS ARE ALLOWED AT THE ROSARIO VILLAGE IN THE HARBORSIDE BUILDING, ROUNDHOUSE, AND CLIFF HOUSE.


  • Is there parking available for guests? If so, is there a fee?

    PARKING IS AVAILABLE AT ROSARIO VILLAGE FREE OF COST FOR ALL GUESTS. WE WANT TO ENSURE YOUR STAY IS AS CONVENIENT AND ENJOYABLE AS POSSIBLE.

  • What amenities are included with the room reservation?

    ROOM AND POOL FACILITIES ARE INCLUDED IN THE ROOM RESERVATION AT ROSARIO VILLAGE. 

  • Are there any dining options available on-site?

    CURRENTLY, DINING OPTIONS ARE NOT AVAILABLE AS RESTAURANTS AT ROSARIO VILLAGE ARE UNDERGOING RENOVATIONS AIMED AT ENHANCING THE OVERALL EXPERIENCE. HOWEVER, YOU CAN CLICK ON THE BUTTON BELOW TO EXPLORE RESTAURANTS NEAR THE ROSARIO VILLAGE.

    Restaurants
  • Can guests request early check-in or late check-out?

    EARLY CHECK-IN AND LATE CHECK-OUT REQUESTS ARE ACCOMMODATED BASED ON AVAILABILITY. PLEASE FEEL FREE TO CONTACT OUR FRONT DESK FOR ASSISTANCE AND FURTHER INFORMATION.

  • Is there Wi-Fi available at the resort? If so, is it complimentary?

    YES, WI-FI IS AVAILABLE THROUGHOUT ROSARIO VILLAGE, AND IT'S COMPLIMENTARY.

  • Do you offer any recreational activities for guests?

    PLEASE VISIT OUR ACTIVITIES TAB TO EXPLORE MORE ABOUT THE RECREATIONAL ACTIVITIES AND FACILITIES AVAILABLE FOR OUR GUESTS OR CLICK ON THE LINK BELOW TO EXPLORE MORE ABOUT IT.

    Explore now
  • Do you provide shuttle services to nearby attractions or ferry dock?

    CURRENTLY, OUR SHUTTLE SERVICE IS NOT OPERATIONAL. HOWEVER, YOU CAN CLICK ON THE BUTTON BELOW TO EXPLORE CAR RENTAL OPTIONS AT ORCAS ISLAND.

    Car Rental Services
  • Are there laundry facilities available for guests to use?

    LAUNDRY SERVICES ARE NOT OPERATIONAL AT THE MOMENT. THE TEAM IS WORKING ON IT AND IT'LL BE OPENED SOON :)

  • Do you offer room service?

    WE'VE DISCONTINUED OUR DAILY HOUSEKEEPING SERVICE TO PRIORITIZE WATER AND ENERGY CONSERVATION EFFORTS FOR THE ISLAND'S SUSTAINABILITY. WHILE THIS CHANGE MAY INCONVENIENCE SOME GUESTS, WE APPRECIATE YOUR UNDERSTANDING. BY FOREGOING DAILY HOUSEKEEPING, WE SAVE THOUSANDS OF GALLONS OF WATER EACH YEAR. IF YOU STILL REQUIRE DAILY HOUSEKEEPING DURING YOUR STAY, YOU CAN REQUEST IT UPON CHECK-IN FOR A NOMINAL FEE.

  • Do you offer accommodations suitable for guests with accessibility needs?

    YES, WE DO OFFER ACCOMMODATIONS SUITABLE FOR GUESTS WITH ACCESSIBILITY NEEDS. HOWEVER, AVAILABILITY MAY VARY, SO WE RECOMMEND CONFIRMING WITH THE FRONT DESK FOR AVAILABILITY AND TO ENSURE WE CAN ACCOMMODATE YOUR SPECIFIC REQUIREMENTS.

  • Is smoking allowed anywhere on the resort property?

    SMOKING IS PERMITTED IN OPEN AREAS SUCH AS THE PARKING LOT.

  • What is your cancellation policy for room reservations?

    IF A CANCELLATION IS MADE 24 HOURS BEFORE THE CHECK-IN TIME, GUESTS ARE ELIGIBLE TO RECEIVE A FULL REFUND.

  • Are there any additional fees or taxes not included in the room rate?

    THE RATES PROVIDED ARE EXCLUSIVE OF TAXES. THERE IS AN ADDITIONAL 10.4% TAX INCLUDED IN THE RESERVATION AMOUNT.

  • How can guests contact the resort for further inquiries or assistance.

    PLEASE FEEL FREE TO REACH OUT TO US VIA PHONE OR TEXT AT (360) 519-5800, OR YOU CAN EMAIL US AT FRONTDESK@ROSARIOVILLAGE.COM FOR ANY INQUIRIES OR ASSISTANCE.

  • Do you offer any discounts and/or accept gift cards?

    YES, WE OFFER A 5% VETERANS DISCOUNT. ADDITIONALLY, WE DO ACCEPT GIFT CARDS. PLEASE SEND US THE DETAILS OF YOUR GIFT CARD VIA EMAIL, AND WE'LL PROCESS IT ACCORDINGLY. 

Our location

Rosario Village

1400 Rosario Rd, Eastsound, WA 98245, United States

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